Careers at GoECart

Account Manager

Account Manager Do you enjoy working with customers? Do you like developing customer relationships that grow and deepen over time where you become a collaborator helping customers grow their business? Are you an optimist who brings enthusiasm and drive to your work? Are you searching for a real opportunity, not just a job, where you can grow professionally and financially, as you help make a company successful?

If so, we are looking for you.

We are GoECart, an entrepreneurial, technically advanced, Software-As-A-Service (SaaS) e-commerce company. GoECart, our product of the same name, is an award-winning, feature-rich and cutting-edge e-commerce solution that hundreds of customers use to sell their goods and services on the Internet. In short, we help our customers make money!

As we expand our sales and client services capacity, we are seeking an account manager who will work with our existing customers, help them understand how to get the most value from our software and services, and generate more revenue by selling additional products and services. As a contributing member to the GoECart team, you will deepen your knowledge of e-commerce, and expand your sales and customer service skills, while helping us to aggressively grow our business.

If you have previous sales experience, consistently met or exceeded your sales quota, excellent phone and written communication skills, an understanding of how e-commerce works, an ability to learn software applications quickly, and if you are comfortable working with customer relationship management (CRM) systems following a sales process, please send your resume to Careers@GoECart.com

Important: The subject field of your e-mail must include Ref. No. GECWEB-AM-12

Reports To: Director of Inside Sales

Based At: Bridgeport, Connecticut Office

Primary Role:
Maximize revenue stream from our current customer base This includes creating a close working relationship with our customers to reduce client attrition and maximize revenue potential from this segment of the business

Key Responsibilities:

Build excellent relationships with existing accounts, including pro-active telephone calls to check on customer satisfaction
Act as liaison between Technical Support and customers
Up sell and cross sell to current customers: product upgrades, training, and service opportunities
Manage proposal process; this includes customization requirements gathering, needs analysis, solution development in collaboration with professional services, contracts and negotiation and close
Help ensure initial successful GoECart implementation and use
Help customers maximize their understanding of GoECart features and capabilities so the customer can maximize his revenue/return
Keep current on products and services offered and industry trends
Inform customers of new product and service offerings
Get referrals from customers
Identify satisfied customers for references
Track sales activities and transactions, enter into CRM and report to Director of Inside Sales
Develop and make presentations to Clients regarding GoECart products and services
Provide pipeline and forecasting information to management

Qualifications

Prior Experience

Two+ years selling software products/services
Prior experience with customer relationship management (CRM) systems

Skills

Ability to work as a team member
Ability to develop and document technology solutions to business problems
Knows how to sell software over the telephone
Ability to connect with customers
Strong written/verbal communication skills and presentation skills
Excellent telephone and e-mail skills
Ability to learn software quickly
Strong organizational skills and ability to prioritize
Ability to work with difficult customers

Knowledge

Familiarity with ecommerce businesses and the technology solutions
Familiar with CRM systems
Technology and Internet savvy

Attitudes

Strong work ethic
Self-motivated
Comfortable following and using a sales process
Sensitivity to cultural diversity

Education

Bachelor’s degree

Related Keywords: Account Manager, Account Manager Job, Account Manager Jobs, Account Manager Job Description, Experienced Account Manager Job, Sales Account Manager, Account Manager Role, Account Manager Career, Senior Account Manager, Account Manager Vacancies, Technical Account Manager, Account Manager Position, Account Manager United States, Account Manager Connecticut, Account Manager Bridgeport, Account Manager New England, Account Manager Tri-State Area, East Coast Account Manager, Ecommerce Account Manager Jobs

ROI Calculator

GoECart 360 is a sound investment

Complete Features List

Testimonials

GoECart solved all of my problems and has succeeded in meeting my needs completely. Every time I needed to customize specific aspects of the software, GoECart was quick to supply the solution.

--Ray Miller, CEO,
MyweddingReceptionideas.com

Online
Demo

Sales@GoECart.com 877.243.3612

Advanced Ecommerce Platform
Product Catalog Management
Enriched Shopping Experiences
Multi-Channel Ecommerce Support

Multi-Channel Order Management System
Real-Time Inventory Management
Integrated Contact Center & CRM
Reporting & Analytics