Careers at GoECart

Technical Support Representatives Multiple openings at Bridgeport Connecticut headquarters

Do you like technical challenges and solving real-world customer problems? Do you like learning new technologies? Are you searching for an opportunity, not just a job, where as the company grows you can grow professionally? Do you enjoy the satisfaction that comes with having a real impact on the success of a business? If so, we are looking for you. We are GoECart, an entrepreneurial, technically advanced, Software-As-A-Service (SaaS) e-commerce company. GoECart, our product of the same name, is an award-winning, feature-rich, e-commerce solution that hundreds of merchants use to sell their goods and services on the Internet. To match our sales growth, we are expanding our technical support capacity with the addition of multiple Technical Support Representatives. As a Technical Support Representative for GoECart, you will identify, research, report, and resolve technical challenges for our customers. Since our e-commerce software is cutting edge — it integrates with many best-of-breed partner applications such as UPS®, FedEx®, Hacker Safe®, LinkShare, VeriSign®, GeoTrust®, PayPal®, Google™, Yahoo® and others. This means the issues you deal with on a daily basis will be fresh and interesting. As work to help customers overcome technical challenges, you will grow in your professional knowledge and master a wide variety of applications and Internet technologies that we and our partners use to deliver a delightful e-commerce experience for our clients. If you have an ability to quickly master new technologies, have a sound understanding of Microsoft technologies and web hosting environments, are attentive to details and self-disciplined, and have previous experience in technical support where you demonstrated a strong technical acumen for troubleshooting and problem solving, and where your excellent phone and written communication skills helped you communicate clearly and concisely, please send your resume to Careers@GoECart.com Important: The subject field of your e-mail must include Ref. No. GECWEB-TSR-10 Click here to learn more about this position