Subscription Commerce and Continuity Programs Multiply Customer Loyalty and Retention with our Ecommerce Subscription Module

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Offer 'Subscribe and Save' and Convert Shoppers into Loyal Subscribers

Provide your customers with the freedom of choice to buy one-time or subscribe to products right from the product page. Give them an extra incentive to buy by offering a subscription discount for purchases. Delight your online buyers by letting them set quantity and frequency (e.g., every 2 weeks, 1 month, etc.) of delivery—right at the checkout counter. Offer the same robust subscription commerce platform offered by the likes of Dollar Shave Club®, Amazon®, and Birchbox®. Give your customers the fully branded and flexible subscription services they crave and lock in future sales. Get the same outstanding subscription and retention management functionality across mobile and desktop.

Enjoy Powerful Subscription Management Functionality on the Back End

Give marketers and merchandisers the ability to offer subscriptions for items in accordance with the way you do business. Designate which items qualify. Set the amount of the subscription discount as well as the offer timeframes. Automatically charge customers’ credit cards and manage all aspects of the order lifecycle from order receipt, fulfillment to financial settlement. The system can be configured to automatically send fully branded and personalized emails like subscription confirmation, upcoming delivery reminders, shipment and payment notifications, cancellations and product review requests. Embed upsell and related marketing content in the emails to further entice customers to buy related products. Enjoy added peace of mind with turn-key subscription functionality that offers an exceptional user experience at all levels and minimizes manual effort.

Dramatically Increase Annual Spend, Purchase Frequency and Customer Lifetime Value

Help to ensure higher conversions and larger baskets with our intuitive checkout process that lets customer quickly review the details of the subscriptions and then click the ‘Subscribe now’ button. Increase customer lifetime value (LTV) by as much as 200 to 400% and purchase frequency. The customer sees the total cost of each item after the subscription discount, plus the date the next order will process. Leverage our highly intuitive one-page checkout process to encourage more subscriptions and retain loyal customers.

Let Customers Manage Subscriptions and Ease the Service Load

Empower your customers by letting them easily manage subscriptions themselves right within their online account profile. View future orders and even edit delivery dates using the Upcoming Deliveries tab. View and add/edit subscriptions via the Subscriptions tab. Customers can self-manage all of the details of each subscription at any time on the mobile-optimized storefront, including delivery schedule, delivery history, payment method, and full shipping details. Lighten the load on your customer service staff by letting the customers manage their own subscriptions and auto-ship programs.