This module enables the administrator to manage
all customer-related details. There are three options
available:
Manage Customers
Under this section you can Search for customers
using the following parameters
- Last Name
- First Name
- E-mail
- City
- State of Province
The details that are displayed
after performing a search based on some search
criteria are shown and described below.
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- Last Name – The last name of the customer
- First Name – The first name of the
customer
- E-Mail – The E-Mail address supplied
by the customer
- Address – The billing address of the
customer
- Registration Date – The date on which
the customer registered with the site
- Actions – You can Edit or Delete Customer
Information
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Add New Customers
The Add New Customer sub-menu, available under
the customers Menu, is used for adding New Customer
details through the admin section. This page allows
you to add new Customer details such as their
Name, Phone Number, and Billing Address information.
The Screen shot below provides detailed information:
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Checking
the “Add me to your mailing list” enables you
to add the selected Customer to the Mailing List.
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Edit Customers
The Edit Customer page allows you to edit the
Customer details and their Billing Address information.
The Screen shot below provides more information:
Click for Larger View
Checking the “Add me to your
mailing list” enables you to add the selected
Customer to the Mailing List.
This page is also linked from
the E-Mail Addresses
List Editor page, when the E-Mail Address
of the Customer needs to be changed.
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E-Mail Marketing
- Bulk E-mail
This feature allows you to send bulk E-Mails with
the same content to the e-mail addresses present
in the lists below.
- All E-Mail Addresses – This will send a mail
from the admin to all the customers irrespective
of whether they have signed up for the newsletter,
as well as to all non-customers who have signed
up for the Newsletter
- All E-Mail Addresses Signed Up for Newsletter
– This will send mail to all customers and non-customers
that are signed up for the Newsletter
- All Customer’s E-Mail Addresses – This will
send mail to all the customers
- All Customer’s E-Mail Addresses Signed Up
for Newsletter – This will send mail to all
the customers that are signed up for the Newsletter
- All Customer’s E-Mail Addresses Not Signed
Up for Newsletter – This will send mail to all
the customers that are not signed up for the
Newsletter
- All Non-Customer’s E-Mail Addresses Signed
Up for Newsletter – This will send mail only
to all non-customers that are signed up for
the Newsletter
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On clicking the “Send” button,
a form will be displayed where you can enter the
content of the mail. You can enter the From E-Mail
address, Mail subject and the content for the
mail (See screen shot below).
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E-Mail
Addresses List Editor
This section allows you to edit the E-Mail details
of the Users.
- The E-Mail addresses of Non-Customers can
be directly be edited in this section. You can
click on the “Delete” link to delete a particular
E-Mail address. To modify the E-Mail addresses
click on the “Update” button after modifying
the required E-Mail addresses in the Text box.
- The Edit Link for the Customers will take
you to the Edit Customer page, where you can
modify the E-Mail Address and other details
of the Customer.
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Contact
Us
Under this section the Site administrator can
send mails to the GoECart Service. The Store Name
and the Email address will be displayed in the
form when it is loaded. The admin can change the
Email address if necessary. An option to select
the Request type is provided. The admin can send
emails to any of the departments such as Technical
Support, Customer Service, Sales and Marketing.
The required values are:
- Store Email
- Request Type
- Subject
- Message
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