Here at GoECart, we consider e-commerce and multi-channel integration to be like a symphony. To make beautiful music, you need masterful orchestration and coordination of many different moving parts. You wouldn’t have a conductor for the brass section, then another for the woodwinds, another for the strings, and yet another for percussion.
Similarly, in e-commerce, you shouldn’t have separate systems for shopping carts, order management, customer relationship management, shipping, inventory, merchandising, marketing, analytics, reporting, and all the other parts of your business processes. (At least, not if you want to be as competitive as possible.) Yet the vast majority of e-commerce systems on the market approach only one or a few of the parts of the e-commerce process.
Because so many e-commerce businesses are struggling with a cumbersome collection of multiple systems, many of them are dealing with the same issues.
Some of the common issues we see when a company has not achieved multi-channel e-commerce integration include:
GoECart is an all-in-one, fully integrated e-commerce platform that lets you manage every aspect of your business from one dashboard. That’s right – your entire business from one dashboard.
Our system utilizes a single date sources, yet includes all of the systems you might need, from e-commerce basics to shopping carts to inventory management to CRM to warehouse management to marketing – and so much more, all across multiple channels.
By utilizing the GoECart platform to ensure all of your retail channels are truly integrated, your company can:
Multi-channel communications is about more than just talking to customers in a variety of ways. It’s about personalizing that communication. It’s about delivering your customers messages on their terms. It’s about harnessing a system that allows for real-time decision-making so you don’t miss important opportunities to cross-sell and upsell. And it’s about harnessing the power of the wealth of insight you can collect from these channels to more effectively manage your business and nurture relationships with customers.
GoECart will help you achieve multi-channel communications in the truest sense of the term. By automating logical workflows and communications across multiple communications and sales channels, you will be able to reach the right customers with the right messages at just the right times – helping your company to dramatically increase your profitability!